5 Questions to Ask Before Hiring a Company for Medical Insurance Billing

Outsourcing medical insurance billing can save your medical practice time and money while allowing you to focus on what matters most: quality patient care. With so many medical insurance billing companies on the market, you may be unsure of how to find the right one for your organization. By asking the following five questions, you can ensure that you make the ideal decision.

1. How long have you been working in the medical insurance billing industry?

Medical insurance billing is complicated. Therefore, it’s important you hire a company that has the experience and capabilities to keep up with the ever-evolving industry. Be sure to find out how long a company has been handling this task on behalf of other medical organizations.

2. What kind of training do your medical billers have?

It’s essential to hire a company that is selective about the medical insurance billers they hire. Questions such as are your medical billers certified, what type of training do they receive, and how do they stay up-to-date with constantly changing regulations are vital to ask.

3. What do you do to remain HIPAA compliant?

When outsourcing medical insurance billing, HIPAA compliance should be one of your top priorities. While many companies claim they are HIPAA complaint, only a few have procedures in place to ensure they adhere to all HIPAA regulations. Determine what a company is doing to remain HIPAA compliant.

4. What types of reports can I expect to receive?

As a medical practice, you want to be kept up-to-date on your medical insurance billing. Ask a company what types of reports you can expect to receive and how often they will be delivered. It’s a good idea to ask for daily, monthly, and quarterly report samples so you can figure out whether they are ideal for your practice.

5. Do you have references you can call?

Although performing some online research can help you gain an understanding of the quality of a medical insurance billing company, it’s not the same as calling references. Refrain from hiring a company until they provide you with references that you can call and use to truly determine whether a company’s medical insurance billing services will live up to your expectations. Contact Applied Medical Systems Here at Applied Medical Systems, we take great pride in providing the highest quality medical insurance billing. We encourage you to contact us today to ask us these questions and learn more about how we can support your medical organization.