Is your EHR difficult to use? Is it slow? Is it time consuming? If you answered yes to any of these questions, it may be time to consider switching EHR companies. Specifically if you adopted an Electronic Health Record (EHR) system back when they were a relatively new technology, you may be missing out on new features. Today, there are many different EHR systems available that boast a slew of useful and easy to use features and integrate with tools you use on a daily basis, such as labs and billing and coding services.
Is Your Current EHR Up To Par?Before making the decision to switch EHR companies, consider the following:
- Is your EHR expensive to maintain?
- Does your EHR meet your expectations?
- Does your EHR include the features you want and need?
- Does your EHR perform the functions you would like?
- Is your EHR designed for your speciality or healthcare setting?
- Is your EHR difficult to use for either you or your staff?
- Does your EHR integrate with other services such as labs, billing, pharmacies, and patient portals?
What to Look for in an EHR SystemThings you should look for in an EHR system include:
- Revenue Cycle Management (RCM)
- Meaningful Use Certified
- ICD-10/11 Compliant
- Patient Portal
- e-Prescribing (eRx)
- Electronic Prior-authorization (EPA)
- Features relevant to your speciality or practice
Is It Worth The Switch?Now that you have identified the need for a new EHR system, and outlined the features you would like to see, you need to determine if switching is worth the cost. In order to determine this you must weigh the benefits vs. the costs. Points to consider include:
- Cost of implementing the new system, including system downtime and interruption of business
- Training time associated with learning the new system
- If the benefits and features of the new EHR system are worth the price